01Information We Collect
Information you provide, such as name, phone number, email address, demo requirements, inquiry details, and other information shared with us.
Information generated through service use, such as account details, login records, device and browser data, IP address, access time, operation logs, document access activity, and security audit records.
Information configured by enterprise customers or project administrators, such as project members, organizations, permissions, groups, document metadata, and collaboration records.
02How We Use Information
To respond to inquiries, arrange demos, provide and maintain services, offer customer support, verify identity, and protect service security.
To perform contracts, manage project permissions, generate audit records, troubleshoot issues, improve product experience, and enhance service reliability.
To comply with applicable laws, regulatory requirements, dispute resolution needs, risk control obligations, and to protect the legitimate rights of Linxy, customers, and users.
03Regional Privacy Laws
Where the GDPR, UK GDPR or similar European rules apply, we provide controller details, purposes, legal bases, categories of data, recipients, retention periods, transfer safeguards, automated decision-making information and data subject rights.
Where US state privacy laws such as the CCPA/CPRA apply, eligible users may request access, correction, deletion, portability and opt-out of sale or sharing; Linxy does not sell personal information.
Where ePrivacy, PECR or similar cookie rules apply, non-essential analytics, advertising or tracking technologies are used only with appropriate notice and consent.
04Sharing and Processing
We do not sell personal information. We share information only where necessary for the service, authorized by you, required by contract or law, or needed to protect legitimate rights.
We may use vendors for cloud hosting, messaging, storage, security, and operations, and require them by contract to follow confidentiality, security, and data minimization obligations.
If a merger, acquisition, asset transfer, or similar transaction occurs, relevant information may be transferred as part of that transaction, subject to continued or equivalent protection.
05Security and Retention
We use access controls, encryption, audit logs, permission isolation, vulnerability remediation, and backups to protect information.
We retain information only for as long as needed for the purposes described in this policy, contract performance, legal obligations, or dispute resolution, then delete or anonymize it.
No internet environment is absolutely secure. If a security incident may affect your rights, we will take remedial measures and provide legally required notices.
06Your Rights
Subject to applicable law, you may request access, correction, deletion, copying, restriction of processing, or withdrawal of consent.
For data within an enterprise customer project, access and deletion requests may need to be handled through the relevant customer or project administrator.
You may submit requests through the contact details on this website, and we will respond within a reasonable period.
07Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to maintain sessions, remember language preferences, analyze site performance, and improve security.
You may manage cookies through your browser settings, but disabling them may affect some functionality.
08Children and Cross-Border Processing
Our services are primarily intended for enterprises and professional organizations, and are not directed to children.
Where cross-border transfer is required for business purposes, we will take contractual, assessment, or other compliance measures required by applicable law.